Freezer Broken? Here's What to Do With Your Food Right Away

First: Don't Open the Door More Than Necessary
A full freezer that's off but still sealed can hold a safe temperature for around 48 hours; a half-full freezer for closer to 24 hours. Every time the door opens, cold air escapes and that window shrinks.
Buy Yourself Time
- Group items tightly together — food stays colder in a block than spread out.
- Add bags of ice or frozen gel packs if you have them on hand.
- If you have a cooler, move your most valuable items (meat, seafood) there with ice.
- Keep a thermometer inside if possible; food above 40°F for more than two hours should be treated with caution.
When to Call for Emergency Repair
If your freezer stops cooling, that's exactly the kind of call we prioritize for same-day service in Lowell, MA. Getting a technician out within hours, rather than days, is often the difference between saving a full freezer of food and losing it.
After the Repair: What to Check
Once the freezer is running again, give it a few hours to reach full temperature before restocking. Throw out anything that was above 40°F for more than two hours, and when in doubt, follow the USDA's rule: if you're unsure, don't risk it.


